Hiab, part of Cargotec, announces an extended warranty of two years on all MULTILIFT hooklifts and skiploaders globally. The new warranty terms are valid for deliveries from factory as of 1 January 2017 for new orders received from week 45 onwards. The extended warranty was announced first in connection to the Pollutec exhibition in Lyon, France.
“MULTILIFT demountables are known for their performance, durability and reliability. With the extended warranty, we want to show our customers and dealers that we as a manufacturer trust our products with confidence. We build our products with care and we believe in them. The renewed warranty is also a response to the market demand and helps us to deliver on our strategic growth ambitions,” comments Hans Ekman, Head of Sales and Product Business Management, Demountables at Hiab.
With Hiab ProCareTM service agreement, the MULTILIFT warranty can be further extended beyond the standard two years.
Two years on all products
MULTILIFT hooklifts and skiploaders are built to perform, with strong materials and a quality of workmanship no other supplier can match. And because we build them with care, we stand behind them with confidence. Today all MULTILIFT hooklifts and skiploaders come with a two-year standard warranty that applies to all products. Not only does it cover the parts you expect, it also covers the following wear parts:
- Painting (when zinc primer option included)
- Seals (both internal and external)
- Hydraulic hoses
Five years for structural parts
In fact, our standard warranty goes much further than the first two years. For all PLC controlled MULTILIFT hooklifts and skiploaders the warranty is five years for structural parts. And best of all, you can extend the standard warranty for any MULTILIFT hooklift or skiploader by signing a service agreement.
For hooklifts and skiploaders without PLC control (and without cycle counter) structural frames warranty is three years. Extended warranty terms are valid when:
- Recorded service history included in warranty claim
- Only original Hiab spare parts are used